Shipping policy
Last updated: March 22, 2026
1. Overview
This Shipping Policy outlines how we handle the delivery of physical products purchased from DAFY Nutrition, operated by DOG ADVICE FOR YOU LTD.
2. Shipping Locations
We currently ship to addresses within the United Kingdom only.
3. Processing Time
Orders are typically processed within 1–3 working days.
Processing times may vary during busy periods or due to unforeseen circumstances.
4. Delivery
Delivery options and costs will be shown at checkout.
Once your order has been dispatched, you will receive confirmation by email.
5. Delivery Responsibility
Please ensure that your delivery address is accurate and complete at the time of purchase.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
6. Failed Deliveries and Returns
If a parcel is returned to us due to:
- an incorrect or incomplete address
- failure to collect the parcel
- refusal of delivery
You will be responsible for any additional delivery costs required to resend the order.
7. Delivery Issues
If your order arrives damaged or does not arrive within a reasonable time, please contact us as soon as possible:
8. Delays Outside Our Control
While we aim to deliver your order promptly, delays may occasionally occur due to circumstances outside our control, such as courier delays.
9. Contact
If you have any questions about shipping, please contact us at:
DAFY Nutrition
DOG ADVICE FOR YOU LTD
Email: info@dafynutrition.com
Address: 10 King John Avenue, Bournemouth, BH11 9RW, United Kingdom